Frequently Asked Questions
Find answers to the most common questions about MuEleon, gameplay, accounts and server features.
General
What is MuEleon?
MuEleon is a Mu Online Season 6 server focused on classic gameplay, PvP, events and long-term character progression.
What version of Mu Online does the server use?
The server is based on Mu Online Season 6.
Where can I find information about server features?
You can use the navigation menu on the left side of InfoBase to browse server systems, guides, rates, events and other documentation.
Account & Game
How do I create an account?
Create your account on the main MuEleon website, then use the same username and password to log in to the game.
I forgot my password. What should I do?
Use the password recovery option available on the main website. Make sure you still have access to the email address connected to your account.
How many game clients can I open?
The server has limits for simultaneous game windows. Check the server information section for the current HWID and IP limits.
Launcher & Connection
The launcher does not start. What can I do?
Try running the launcher as Administrator and make sure your antivirus or firewall is not blocking MuEleon files.
The game closes immediately after launch.
Restart your computer, run the launcher again and allow it to complete all available updates before starting the game.
I cannot connect to the server.
First check the server status. If the server is online, restart the launcher and your internet connection. Temporary maintenance may also prevent connections.
Gameplay
Which characters are available?
Dark Wizard, Dark Knight, Fairy Elf, Magic Gladiator, Dark Lord, Summoner and Rage Fighter are available.
Does MuEleon have custom systems?
Yes. MuEleon includes additional systems, quests, bosses, events, item features and quality-of-life improvements. Individual systems are documented throughout InfoBase.
Where can I see event times?
Event schedules can be found in the corresponding InfoBase section and, where supported, directly inside the game.
Support
I found a bug. Where should I report it?
Please report bugs through the official MuEleon support channels and include screenshots, character name and as much information as possible.
My question is not listed here.
Use the Contact page or one of the official MuEleon community channels and our team will help you.